SHIPPING POLICY

Effective Date: January 16, 2025

At Opalxsnest, we aim to deliver your luxury earrings promptly and securely. Please review our Shipping Policy for detailed information about shipping methods, timelines, and costs.

1. Shipping Destinations

  • We offer domestic and international shipping.
  • International customers are responsible for customs duties, taxes, or additional fees that may apply in their region.

2. Processing Times

  • Orders are processed within 2–3 business days after payment is confirmed.
  • Custom or personalized orders may require additional processing time, which will be communicated at the time of purchase.

3. Shipping Methods and Costs

  • We provide various shipping options, including standard and expedited shipping.
  • Shipping costs are calculated at checkout based on the destination, shipping method, and order weight.

4. Estimated Delivery Times

  • Domestic (USA): 3–7 business days depending on the shipping method selected.
  • International: 7–21 business days, excluding delays caused by customs.
  • Delivery times are estimates and may vary due to unforeseen circumstances.

5. Order Tracking

  • Once your order is shipped, a tracking number will be provided via email.
  • You can use the tracking number to monitor the status of your shipment.

6. Lost or Damaged Shipments

  • If your order is lost or arrives damaged, please contact us within 7 days of the delivery date.
  • We will work with the carrier to resolve the issue and, if eligible, provide a replacement or refund.

7. Shipping Restrictions

  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Certain regions or countries may have restrictions on specific items.

Thank You

Thank you for choosing Opalxsnest. We value your trust and are committed to delivering your orders with care. For any shipping inquiries, please contact us:

  • Phone: (479) 251-7142

    Email: contact@opalxsnest.com

    Address: 1551 N Leverett Ave Fayetteville, Arkansas(AR), 72703